Privacy Policy

Overview

This Privacy Policy explains how NetBridge ("we", "us", "our") collects, uses, and shares information when you visit our website, create an account, or use our services.

Information We Collect

• Account information: name, email address, password (stored in a hashed form), and account preferences.
• Billing and payment information: payment-related details may be processed by our payment provider, NOWPayments. We may store limited payment metadata necessary for accounting and support (for example, payment status, amount, currency, and timestamps).
• Service usage information: activity logs and service events required to operate, secure, and improve the platform.
• Device and technical information: IP address, browser type, pages viewed, and approximate location derived from IP.
• Support communications: messages you send to us and the information you provide when requesting help.

How We Use Information

• Provide and operate the services.
• Process payments and prevent fraud.
• Authenticate users and secure accounts.
• Maintain, troubleshoot, and improve performance and reliability.
• Communicate with you about your account and service updates.
• Comply with legal obligations and enforce our terms.

How We Share Information

We may share information with service providers that help us run the platform, such as:

• Payment processing: NOWPayments to facilitate payment transactions.
• Infrastructure and analytics: vendors that host or monitor our services.

We may also share information if required by law, to respond to lawful requests, or to protect rights, safety, and security.

Cookies

We may use cookies and similar technologies to keep you signed in, remember preferences, and understand how the site is used.

Data Retention

We retain information for as long as needed to provide the services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of data.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No system can be guaranteed 100% secure.

Your Choices

You may update certain account information in your dashboard. You can also contact us to request access, correction, or deletion of your information, subject to applicable law and legitimate business needs.

Contact

If you have questions about this Privacy Policy, please contact us through the support options available in your dashboard.